SERVICE AND REPAIR
Do you have a bike you purchased from somewhere else?
Not happy with the service you received when you made your purchase? Maybe the store you got it from is too far away or perhaps you bought it from an online store and don't know where to get it serviced.
Well don't despair!
We fix any model, any style and any level of bicycle.
Our service staff not only pride themselves in their knowledge and experience with different makes and models of bikes, they also pride themselves on providing exceptional customer service.
We are yet to find a problem that we can't fix, and with over 40 years of combined workshop experience and fully accredited mechanics on staff, you can be sure even that rare steel frame Italian bike you only ride on Sundays will be in good hands.
From buckled wheels to dodgy gear shifting, a nasty creak in your cranks or a suspicious knock in your suspension forks, we'll fix any issue with your bike, no matter how big or small.
Give us a try you won't be sorry!
We'll always listen to you before starting work, and follow up with a call to let you know a cost and time frame to fix your problem, so you won't get any nasty surprises when it's time to settle your bill.
We're all about making cycling a sport that everyone can enjoy, no matter who you are.
Still not sure if we're right for you? Check out some of our customer feedback!
"Such a great place. Fantastic service and always with a smile. Always happy to help kids with their bikes" ~ E Lloyd, Castlemaine
"I needed a part urgently, but couldn't pick it up till after close. Michael arranged payment and then hid it for me to pick up later. Thanks for going above and beyond" ~ H Vellacott, Castlemaine
"Great crew, friendly and funny. Great service and advice highly recommend" ~ D Sanfilippo, Melbourne
Repairs can be pre-booked and assigned a pickup time on request. We try to carry out repairs within two days. Pick up and delivery by arrangement.
Common services we provide:
Gear and brake adjustments
Shock servicing and repairs
The Bike Vault is also an authorised Cannondale Headshock/Lefty repair centre.